Mike Smith is a Corporate Fellow at TALX, provider of Equifax Workforce Solutions. He focuses his initiatives on building and supporting the TALX Client Advisory Board, participating on panels at key HR/Payroll industry events, authoring articles and assisting with the TALX marketplace positioning.
Mr. Smith led the marketing team at TALX since 1990. As TALX began to strongly support the HR/Payroll industry with self-service solutions, Mr. Smith developed an effective partnership program and initiated strategic alliances with companies like PeopleSoft and ADP to bring more value to TALX clients. He also developed the vision for many of the TALX HR/Payroll services as well as creating an integrated positioning for TALX that reflects the core efficacy of TALX services. To incorporate a consistent “voice of the customer” in TALX service decisions, he created in 2003 a successful and diverse Client Advisory Board that continues today to bring new ideas and valuable feedback for TALX services.
Drawing on over 20 years of industry experience, he has spoken and co-presented at numerous industry workshops and has participated on APA, IHRIM, HR World and IQPC panels on the topic of outsourcing, self-service and interactive technologies. He is a co-author of 21 Tomorrows: HR Systems in the Emerging Workplace of the 21st Century, and has also authored several articles on selective outsourcing and self-service applications in human resources, payroll and benefits.