Thomas J. Keebler is a senior consultant in Towers Watson’s Philadelphia office where he serves as the firm’s global head of the HR Function Effectiveness Practice. In this role, he is responsible for defining the firm’s strategy and future direction for its numerous practices in this domain, including HR strategy and transformation, HR organizational structure and talent, HR service delivery, HR technology consulting and implementation, and Web-based application development. With more than twenty years experience in the HR arena, Tom consults with clients globally on myriad topics, including: HR organizational strategy, development of HR service delivery models, HR technology strategy for the HR function, Web-based employee and manager self-service, and HR shared services and outsourcing. In addition, he has oversight of the Practice’s alliances and partnerships
Tom also leads the research function for the Practice, including the industry-leading Towers Watson HR Service Delivery Survey™ and is often cited in industry publications. Prior to joining Towers Watson, Tom worked in Saudi Arabia for an international import/export management company as project manager and overseas client representative.